Log in to pCloud Account
I do not receive a security codeIf you do not receive a security code within a reasonable time (more than 15 min), click on the link Can't receive code?. You will receive a list of instructions on how to proceed.
I've lost my phone/Trusted deviceIf for some reason you have lost your phone or a trusted device, please follow these steps:
I received an SMS code, but I haven't decided to log in my pCloud accountpCloud will send you a Security code only if you (or someone else) enters the correct email address and password for your account. If you ever receive a security code via SMS when you weren't trying to open your pCloud account, it's possible that someone else is trying to access your files.
Someone else may know your login credentials if you have:
Note: For security reasons, when you open your Security settings, you will have to re-enter your password.
If you still have doubts about the security of your account, contact us
I am in an area with no cell service/ I am travelling abroad and my phone can't receive text messagesChoose one of these options: