pCloud AG
74 Zugerstrasse Str, 6340 Baar, Switzerland
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+41 43 508 59 48
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If you need help, contact us at or use the form below. We will get back to you shortly. If you believe that a user or service is abusing our system, please notify us at
Please note that currently support is available in English, French, German, Turkish, Chinese, Dutch, Russian and Bulgarian.
A note from our Support team
We're currently experiencing a very high volume of emails and we do our best to answer all of them as soon we can. However, our replies may be delayed with more than 24 hours. In order to get a quicker reply, you can help us by sending a single email from the address associated with your pCloud account. We appreciate your patience! Here's quick access to some of the most common topics we discuss:
  1. Everything you need to know about pCloud Lifetime
  2. The difference between pCloud Drive and pCloud Sync
  3. Everything you need to know about pCloud for Family
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