I have enabled Automatic Upload on my iPhone but some of my photos/videos are missing in my pCloud account. Why is that? | pCloud

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1. How can I download the pCloud mobile app for iOS?

2. How can I upload files from my iPhone?

3. How can I share folders with others?

4. Can I share files with people who do not have pCloud accounts?

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14. What is My Links section?

15. How can I Share a Link?

16. How can I create a file request?

17. What is Automatic Upload?

18. How do I search for files in my pCloud?

19. How can I get more space?

20. Where can I see the space I have used in my pCloud account?

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23. How can I use my files offline?

24. Why does it take so much time to load my pCloud account?

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37. What happens if I lose my Crypto Pass?

38. How to set up a Crypto Folder for iOS?

39. Do you have an app for iPad?

40. I need to free up space on my device. Is there an easy way to do so?

41. I have enabled Automatic Upload on my iPhone but some of my photos/videos are missing in my pCloud account. Why is that?

Please check if you have any pending tasks in your pCloud app - it is possible that the Automatic Upload of these files is not completed yet.
Another possible reason is that you have enabled the Optimize Storage function of your device. When this functionality is on, your original photos and videos are kept in your iCloud account and a lower quality copy of the file is left on your iPhone. In that case pCloud can’t access the original file and can’t upload it through Automatic Upload. To solve the issue, simply disable the Optimize Storage function on your iPhone and give it some time to download the originals back to your phone.

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44. What is Passcode lock and how can I secure my pCloud account?