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General Help Center (70)

41. I have deleted some files and I can see them in the trash, but I cannot restore them. Why?
Deleted files from free pCloud account stay in the Trash folder for 15 days. The reason you may not be able to restore deleted files is due to the fact that you are a Free plan user and the files you want to restore have been deleted more than 15 days ago. Restoring files that were moved to the Trash more than 15 days ago is a Premium feature. All you need to do in order to restore your files is upgrade your account.

Want to extend the period up to which you can use file revisions? Extended File History is available as an add-on to your pCloud account. Extend now!

For more information about Extended File History, refer to Question 66. in the General F.A.Q.

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