What happens if I lose my Crypto Pass? | pCloud

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Android Help Center (37)

1. How can I download the pCloud mobile app for Android?

2. How can I upload files from my phone or tablet?

3. How can I share folders with others?

4. Can I share files with people who do not have pCloud accounts?

5. How can I verify my e-mail?

6. How can I change my password?

7. How can I copy a file or folder?

8. How can I move a file or folder?

9. How can I rename a file or folder?

10. How can I delete a file or folder?

11. How can I enable Offline access to files of my choice?

12. Can I save files to my pCloud from the “Shared with me" directory?

13. What is the Shared Links section?

14. How can I Share a Link?

15. How can I generate a File Request

16. What is Automatic Upload?

17. How do I search for files in my pCloud?

18. How can I get more space?

19. Where can I see the space I have used in my pCloud account?

20. How can I provide feedback?

21. Why does it take so much time to load my pCloud account?

22. How can I change the language used on my pCloud?

23. How can I listen to the music I store in pCloud?

24. How can I create playlists?

25. What is pCloud Encryption?

26. How can I subscribe to pCloud Encryption?

27. How much does pCloud Encryption cost?

28. What is client-side encryption?

29. How secure is pCloud Encryption?

30. How can I encrypt and decrypt my files?

31. What is Crypto Pass?

32. What happens if I lose my Crypto Pass?

If you lose your Crypto Pass, you will lose your access to the Crypto Folder and your encrypted content. You have the option to reset your Crypto Pass, but this action is irrevocable and will cause deleting of your encrypted files forever. However, once you reset your Crypto Pass, you can once again start encrypting files in your Crypto Folder.

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33. How to set up a Crypto Folder for Android?

34. Why did I get logged off from the pCloud app?

35. What permissions does the Android app require?

36. How can I download a file from pCloud to my smartphone?

37. How can I export files from pCloud to third-party apps?